Effective Date: 3rd March, 2025

Welcome to Vuotrade Ghana! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.
Browsing Information: IP address, browser type, device details, and usage data collected through cookies and similar technologies.
Transaction Information: Order history, payment details, and interactions with our customer support team.

2. How We Use Your Information We use your information to:

Process orders, payments, and deliveries.
Improve our website, services, and customer experience.
Send order updates, promotional offers, and customer service notifications.
Detect and prevent fraudulent activities and ensure security.
Comply with legal obligations.

3. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, delivery partners, and marketing agencies that help us run our business.
Legal Authorities: When required by law or to protect our rights and prevent fraud.

4. Data Security We implement strict security measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage you to take precautions to protect your data.

5. Cookies and Tracking Technologies We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage your cookie preferences in your browser settings.

6. Your Rights and Choices You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request details about how we process your data.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us.

Thank you for trusting Vuotrade Ghana!